Assessing materiality based on SDGs
To enable more tangible sustainability actions, we conducted a materiality assessment to visualize the priority of each issue within the materiality matrix.
Materiality assessment process
To assess our materiality, a Sustainability Promotion Secretariat was comprised of departments supervising environmental, social and governance practices, as well as departments such as IR and PR that engage with external stakeholders. The secretariat has held multiple workshops to review the concept and have discussions about the Global Compact and international guidelines, referencing a wealth of examples. These sessions are attended by sales, R&D, production, product planning, and human resources teams and the management. Through this process we have identified management issues important to our stakeholders and the SATO Group, and created a materiality map. We will continue to listen to the opinions of all our stakeholders and conduct reviews.
Our concept of materiality
All employees and senior management of the SATO Group work to contribute toward a sustainable world and enhance our corporate value through our core business.
Sustainability goes hand in hand with customer value creation and corporate value enhancement, which we consider the fundamentals of company management. Putting this idea into action, we have identified material issues by their influence on our business and stakeholders and categorized them as follows to help us visualize our progress and areas of improvement for each priority and strengthen the value creation cycle of our business.
- Our value proposition
- What we aim to offer through our core business to help customers cope with societal challenges
- Fundamentals of our value creation
- What we undertake internally/externally to enable the continuous creation of customer and corporate value
- Environmental responsibility
- What we do to protect the global environment where we live and do business
- Corporate governance and risk management
- Underlying foundation
Overview of material sustainability issues and related SDGs
Our value proposition
What we aim to offer through our core business to help customers cope with societal challenges
This is a key priority in our material agendas, and involves offering customers benefits that include waste reduction, productivity improvement, product sustainability (for a smaller ecological footprint), and peace of mind.
Addressing social challenges through our business
Safety & quality assurance
- Quality policy
- Our responsibility toward customers
- Improving hardware quality
- Our commitment to printer design: Simple & Solid
- Post-sales support for customers
Fundamentals of our value creation
What we undertake internally / externally to enable the continuous creation of customer value
This includes actions we pursue in-house in the areas of talent development and diversity / inclusion, as well as outside the company in supply chain management and stakeholder engagement.
- HR policy & strategy
- Respect for human rights
- Human resource development
- Occuptional safety and hygiene
- Wellness management
- Diversity declaration
Supply chain management
How we protect the global environment that we live and do business in
This involves reducing greenhouse gas emissions, making efficient use of resources, and taking other necessary actions to conduct our business activities in the interest of the environment.
Corporate governance, risk management
This is the underlying foundation to continuously strengthen corporate governance and risk management structures/systems to operate the business with reliability, transparency, and efficiency, in support of our materiality priorities.