We are keenly aware that employees are our source to creating value for our customers. We are committed to fostering a culture that places employee wellness first, and building a workplace that makes employees happy and satisfied. We aim to heighten our productivity and creativity for sustainable growth by strategically managing and promoting employees’ health and welfare at the company management level.
Message from the Chief Wellness Officer
My mission is to nurture a workplace environment that helps employees thrive and excel, as it is only through employees that we can convert our solutions into meaningful value for customers. I believe this helps improve productivity and effect workstyle reforms, which are two important themes of our business strategy.
One of the challenges that I take seriously is presenteeism. The word refers to a situation where an employee is present at work but not as productive as they can be due to some physical or mental conditions. We need to understand that just because a person isn’t ill, that doesn’t automatically mean they are healthy.
With this in mind, we identified three pillars of wellness management: prevention of lifestyle diseases, promotion of regular exercise, and raising employee awareness. While working on these areas, we hope to engage all employees in wellness management, drawing on the creativity of each individual to make improvements no matter how small. Together, we will build a vibrant and work-friendly company that allows employees to perform at their best.
Vice President and Chief Wellness Officer (CWO)
SATO Holdings Corporation
Our wellness slogan
“The 3G actions for well-being”
Greet with a smile
Maintain a Good condition (physically and mentally)
Do a Great job (with high productivity)
Recognition for outstanding health and productivity management
Our efforts to engage employees in various wellness activities have won us the White 500 recognition for four consecutive years since 2017. Aimed at increasing awareness of employee wellness, this recognition is given to companies, not limited to TSE-listed firms, that practice outstanding health-conscious management in collaboration with their health insurance societies.
Our medium-term goals (through to FY 2020)
To combat presenteeism, we focus on the following issues:
|Focus areas||FY 2017
|1. Prevention of lifestyle diseases
Under 10% of employees with metabolic syndrome*1
|2. Promotion of regular exercise*2||25％||38％||39％||40％|
|3. Raising employee awareness
All employees to submit personal health and wellness goals
- *1Based on corresponding health screening data of employees aged 40 or above
- *2Minimum 30 minutes of exercise at least twice a week or walking an average 8,000 steps per day, over the span of at least one year
Health screening for all
At the SATO Group, we offer employees regular health checkups that are more thorough than the legal requirement. For employees above the age of 38, we mandate comprehensive medical examinations to enable more detailed screening. Our occupational health physician looks at the checkup results of all employees and provides health coaching as necessary.
|FY 2016||FY 2017||FY 2018||FY 2019|
|Percentage of employees receiving regular health screening||100％||100％||100％||Counting|
Follow-up call from the CWO
For employees who do not go back for the doctor’s follow-up examination when their screening results so require, our occupational health physician/nurse will give them reminders. If some still do not comply, the CWO will contact them to prevent them from neglecting red flags that may develop into serious diseases.
Health consultation for lifestyle diseases
For employees who are at high risk for lifestyle diseases and can expect significant reduction of their individual risk factors by making better lifestyle choices, we get a registered dietitian from outside the company to assist them in making healthy dietary and lifestyle changes.
Interventions relating to mental health
At SATO, we regularly check our employees’ stress levels and analyze the results to discover problems early to address them and improve the workplace environment. Also, we make it possible for employees to easily access the company’s occupational health physician/nurse or counselor for face-to-face consultation or counseling as necessary.
|FY 2016||FY 2017||FY 2018||FY 2019|
|Percentage of employees undertaking stress risk assessment||96％||97％||97％||95％|
Encouraging smoke-free lifestyles
To promote non-smoking, we used to provide a monthly incentive*3 of 2,000 yen to each non-smoking employee from 1998 to 2015. Subsequently, we set up an enclosed smoking booth equipped with a ventilation system to curb passive smoking, and started charging employees a small fee for the use of the booth. In May 2019, we banned smoking for specific hours of the day at all our business locations across the nation to further cut down on smoking. These measures are accompanied by other forms of support to reduce smoking, including the provision of information and assistance programs for smoking cessation.
|FY 2016||FY 2017||FY 2018||FY 2019|
|Smoking rate of employees||28％||26％||24％||24％|
*3Now replaced by the Healthy Action Incentive that is handed out as a subsidy for smoking cessation treatment, gym membership, etc. to employees who submit their health and wellness goals to the company
Events to promote exercise as a way of life
Every spring and fall, we participate in the national walking event organized by our health insurance society. In FY 2018, more than 500 employees took part.
First held in 1966, the SATO Sports Day has become an annual event for employees and their family members to communicate and interact with one another, while engaging in physical activities for good health and fitness.
Wellness support during COVID-19
To help employees stay physically active as we adopt work-from-home and other workplace strategies to cope with the spreading pandemic, we encourage everyone working remotely or in the office to do a simple stretching routine at the start of their day or before meetings by following a pre-recorded warm-up calisthenics video featuring our CWO and department managers.
Setting of personal health and wellness goals
At the start of each fiscal year, SATO employees submit to the company their personal health and wellness goals for the year. In return, the company provides a monthly incentive of 2,000 yen to subsidize activities they undertake for reaching their goals. At the end of the year, each employee implements the PDCA cycle to check their results and make the necessary adjustments when planning their next goals.
My health and wellness goals for FY 2020 — submitted by the CWO
- 1.I will walk an average of 8,000 steps a day.
- 2.I will have at least two alcohol-free days a week. Also, I will make sure not to slip back to smoking since I have quit the habit.
- 3.I will visit the dentist every month to have my teeth cleaned and receive any necessary treatment.
Employee-led wellness activities
Wellness leaders of each company and deparment play the central role in planning and leading activities designed to help manage and improve employee wellness at their respective companies/offices/departments.
In-house awards for wellness promotion
- Healthy Practices Award
- We motivate employees to improve their health by getting them to enter their respective health improvement agenda and using the data they submit over a six-month period to select a few dozen winners who show the most significant transformation. For FY 2019, we had more than 130 employees participating in this, with the majority adopting healthier lifestyles (e.g., less alcohol intake, smoking cessation, decreases in BMI and blood pressure, proper sleep) their health improvement agendas.
- Wellness Management Promotion Award
- We evaluate wellness activities conducted by each office/department in more than ten aspects — e.g., planning, quality, originality, frequency, participation rate, level of involvement in online community — to select five winners every year.
Sales office selected as winner of Wellness Management Promotion Award in FY 2018 for holding event to study dietary modification in support of healthy diets.
Our workplace health promotion team
Our CWO and Wellness Promotion Committee work together with 230 action leaders who are selected from the management and staff of different group companies/offices/departments to form a seamless team for promoting employee wellness.
A member of the KENKO Kigyokai
We have been a member of the KENKO Kigyokai (corporate wellness association) since 2016 as we share its ideals for companies to play a part in increasing health expectancy in Japan through wellness management. So far, we have participated in workgroup activities for smoking cessation, mental health and healthy diet and exercise to deepen our understanding of these topics.