Employees are our valuable assets as we rely on them to create value sustainably through business. We believe in the fundamentals of respecting humanity and embracing diversity, and envision to be the customer's most trusted partner for mutual growth by building a workplace where employees can practice Ceaseless Creativity and contribute to sustainability. Improving employee engagement is one of our key targets in business management, which is why we conduct employee engagement surveys and use their outcomes toward implementing workplace improvements and innovating workstyles and HR schemes group-wide, under the monitoring of our top executive team.
Employee engagement surveys
We conduct an employee engagement survey across our group companies. From the survey results, we can gauge how well employees are aligned with SATO Values and how much they understand our various business and HR strategies. We also gain an objective and quantitative understanding of our company's situation, which helps us create and execute action plans to improve workplace satisfaction. Two separate surveys were conducted previously, one for Japan and one for other countries due to language differences, but we have standardized the survey questions since FY 2023.
From the FY 2023 employee engagement survey, we found that most employees (67 percent in Japan and 81 percent elsewhere) felt positive toward SATO Values, an area we prioritize. This indicates that our workforce is aligned with our corporate values and practices them globally. We will engage our group companies in working together to further improve this score.
Overseas
Japan
Overall
Actions for elevating employee engagement
We use results from employee engagement surveys to not only gauge engagement levels but also identify areas of concern, which we work on to improve continuously.
After each annual survey, we share the results with business heads around the world, strongly recommending that they conduct employee feedback programs and take actions accordingly. In a year's time, these business heads can confirm if their plans had the expected results via the survey and modify them for continuous improvement. Executives and headquarters teams can also provide additional support to improve overall engagement.
Following up on engagement survey results
Run cycle every year for continuous improvement
