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SATO Adds Asian Language Support to Complementary Live Chat

Tech support via live chat available in Indonesian, Japanese, Thai and Vietnamese

Dec 07, 2023

SATO Corporation, a global pioneer in auto identification and labeling solutions today added support for Asian languages as part of its complementary live chat launched earlier this year. This enables users to communicate with our friendly agents in their native local language to address technical questions related to SATO products.

The live chat service first launched in October 2023 in English is now available in Indonesian, Japanese, Thai and Vietnamese on SATO service and support pages worldwide from 9:00 AM to 5:00 PM UTC/GMT+8 Monday to Friday, excluding Singapore public holidays and SATO company holidays. SATO plans to support other languages and extend operating hours in the near future.

To access the SATO global helpdesk, visit our technical support page on our regional websites

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