Safe entry
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Implement contactless temperature check-ins with secure record-keeping.
Temperature check (for workplaces)
Challenges
- Thorough safety measures needed, starting from point of entry
- Temperature screening and data collection managed manually
- No real-time reporting of individuals with at-risk temperatures
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Solution
Take and automatically store temperature readings for staff and visitors as they enter, issuing them with label-based entry passes if necessary.
- Detect symptoms to help reduce virus transmission
- Provide assurance with labels that can serve as proof of normal temperature
- *Not available in South America.
- *For other countries/regions, please contact your nearest SATO office to find out more.
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Implement contactless temperature screening to identify customers with fever.
Temperature check (for retail)
Challenges
- Risks of admitting infected customers to stores
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Solution
Automatically capture customers’ temperatures at the door to prevent anyone unwell from entering the premises.
- Detect symptoms to help reduce virus transmission
- Minimize interaction between staff and customers to keep everyone safe
- *Not available in South America.
- *For other countries/regions, please contact your nearest SATO office to find out more.
Hygiene control
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Use stickers to promote practices that prevent infection.
Awareness-raising stickers
Challenges
- Inadequate safety precautions at workplaces
- Handwashing and other instructions not easy-to-understand for everyone
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Solution
Put up stickers about infection prevention at highly visible areas such as entrances and restrooms to raise hygiene awareness in employees.
- Stickers to reinforce hygiene routines for a safe working environment
- Can be printed in standard layouts or designs original to customers
- Can also support images or texts in different languages to suit foreign workers
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Reduce food poisoning risks amid rise of takeout services.
Takeout labels
Challenges
- Rising attention on food safety as more eateries start offering takeouts
- Chances of takeout meals becoming contaminated when not consumed soon
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Solution
Label takeout meals with the date and time the food is cooked to remind customers to eat them as soon as possible.
- Timestamp labels for the safe consumption of takeout foods
- Available in the form of hand labeler labels that can be used right away
- Can also be printed using label printers to indicate other information such as consume-by date and time (automatically calculated based on product master data)
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Seal food deliveries with anti-tamper labels.
Tamper-evident labels
Challenges
- Reported cases of food pilfering by delivery drivers
- Customer concerns over the security and quality of their food orders
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Solution
Provide reassurance that each order has remained untouched in transit via labels that separate into pieces to indicate tampering when peeled.
- Simple labels to prevent food tampering during delivery
- No changes needed to existing workflows and operations
- Can also be printed with timestamp, allergen, and other variable information
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Prepack deli/bakery items and label them individually for sale.
Deli & bakery labels
Challenges
- Hygiene risks with traditional style of selling premade foods
- Need to follow labeling regulations if switching to prepacked format
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Solution
Help deli & bakery departments easily print labels with ingredient, allergen, price and other information to sell their products in individual packages.
- Intuitive printing with easy-to-use label printer
- Printer can also print weight data by connecting to weighing scales
- Printer compatible with linerless labels that allow greater productivity
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Help health care providers manage and collect data with ease.
Health care printer & label kits
Challenges
- Patient care information not captured or recorded for easy access
- Not sure which products to get in order to build the right systems
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Solution
Use pre-packaged kits for printing labels and wristbands to match patients to their medical records, specimens and more at the point of care.
- Offered as a ready-to-use solution for quick and easy deployment
- Purpose-built with antimicrobial specifications
- Label designs compliant with industry requirements
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Manage the health of hospital staff and track their contacts with coworkers and patients.
Hospital staff tracking systems
Challenges
- No thorough health monitoring for hospital staff
- Exposures to virus and other health hazards not tracked efficiently
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Solution
Monitor the health status of hospital staff in real time while capturing their location data for contact tracing.
- Protect hospital staff with real-time visibility of their health vitals
- Identify at-risk staff quickly if they come into contact with infectious individuals
- Use location data as insights for streamlining workflows and improving patient care
- *Not available in the U.S. and Europe.
- *For other countries/regions, please contact your nearest SATO office to find out more.
Social distancing & contact reduction
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Use stickers to help customers practice safe distancing.
Floor marking
Challenges
- Inadequate safety precautions in stores
- Close proximity between customers, especially at checkouts
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Solution
Clearly mark out distance required for social distancing to get customers in line without standing too close to one another.
- Floor stickers that can be rolled out quickly and easily
- Durable for use in high footfall areas
- Provide visual cues on where to queue for safe customer spacing
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Admit only a safe number of customers at any one time.
Visitor capacity management
Challenges
- Congestion in stores
- People counting at entrance and exit doors done manually
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Solution
Track ins and outs to monitor store occupancy levels in real time and limit customer access during busy periods.
- Accurate and labor-efficient
- Ensure stores do not exceed maximum capacity for effective social distancing
- Also support section-specific occupancy tracking within store
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Streamline picking operations to support online shopping and social distancing.
Click & Collect (order picking)
Challenges
- Order picking not efficient enough
- Order preparation prone to errors
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Solution
Guide workers to their pick location via visual aids/instructions on printer display and prevent errors with the scanning of picked items for on-the-spot verification.
- Make picking work easier and more accurate
- Offer on-the-go convenience with battery-operated printers
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Improve satisfaction and safety for customers with click-and-collect service.
Click & Collect (order collection)
Challenges
- Congestion in stores
- Customers paying more and waiting longer for home delivery slots
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Solution
Enable shoppers to purchase items online and pick them up at their chosen store, reducing any in-store browsing or queuing time.
- Minimize interaction with staff and other customers to keep everyone safe
- Ease pressure on home deliveries
- Scan order and customer barcodes to verify and hand over items correctly
- Suitable for even budget-conscious retailers
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Improve safety for customers and staff with click-and-return service.
Self-return
Challenges
- Extra care needed to handle in-store returns safely amid social distancing
- Concerns over releasing returned items immediately back to sales floors
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Solution
Enable shoppers to initiate returns online and drop them off at dedicated stations in stores without physical interaction.
- Smooth and contactless customer experience
- Save shipping and other costs for processing returns
- Facilitate the quarantining of items based on their date of return
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Eliminate physical waiting lines via take-a-number systems.
Queue management
Challenges
- Inadequate safety precautions in stores
- Congestion at checkouts, deli counters, fitting rooms, and service desks
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Solution
Let customers take a number and wait to be called while keeping a safe distance from others.
- Easy to install
- Disperse crowds that tend to form at waiting points
- Assure customers their turn without the need to stand in queues
- *Offered only by SATO America (see link)
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Keep workers safely distanced and printer operations running stably.
Cloud-based support services
Challenges
- Cautious about admitting external technicians to sites due to virus fears
- Workers touch printers too often for configuration or troubleshooting errors
- No business continuity plan to sustain printer operations during emergencies
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Solution
Oversee printer operations 24-7 via a cloud network to minimize errors/downtime and speed up recovery through preventative maintenance and remote support, reducing reliance on on-site servicing by outside engineers.
- Use an online maintenance service to monitor printers remotely and replace printer parts before they wear down to ensure worker safety and operational stability
- Also use a cloud-based data management service to always provide printers with the latest labeling data
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Identify and locate patients using contactless RFID wristbands.
Patient ID & safety
Challenges
- Limited staff capacity to manually handle patient identity management
- Risks of virus infection from staff-to-patient contact
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Solution
Use antimicrobial RFID wristbands to identify patients without making contact and track them via wall/ceiling-mounted locators to know when they enter/exit rooms or leave the premises without authorization.
- Contactless RFID wristbands for efficient and safe patient identification
- Can be deployed with RFID gate readers to automatically detect and control entries/exits
- Can also be used as hospital staff ID solutions
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
Automation & efficiency
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Introduce automation to reduce close physical contact between workers.
Auto-labeling & packing
Challenges
- Workers at risk when performing labeling or packing in close proximity
- Possible production disruptions when workers are affected by the virus outbreak
- Lower productivity as factories seek to operate safely with less manpower
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Solution
Automate label printing/applying and carton forming/sealing operations to keep fewer workers on site and distance them more effectively.
- Use automation to help protect labor force
- Ensure stable production even with manpower limitations
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Equip factory floors with printing capabilities for more speed and flexibility.
In-plant printing
Challenges
- Possible production disruptions due to long delivery lead time of labels/tags
- Risks of virus infection from labels/tags printed and supplied by service bureaus
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Solution
Print price tags and brand labels within own plant facility to reduce reliance on external supply chains and ensure stable production.
- Print as and when needed, without ordering or storing excess ready-made labels/tags
- Same printer can be used for both normal and RFID labels/tags
- Cut time and costs spent on external procurement
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Save labor and keep workers safe with RFID technology.
RFID
Challenges
- Workers at risk when working in close proximity
- Possible production disruptions when workers are affected by the virus outbreak
- Lower productivity as factories seek to operate safely with less manpower
- Bottleneck in coping with high volumes of deliveries/returns amid e-commerce boom
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Solution
Optimize operations using RFID to achieve accuracy and labor savings, reducing close physical contact between workers.
- Read a large number of RFID-tagged items simultaneously
- Cut time for scanning and processing goods, limiting worker exposure to infection risks
- Improve accuracy of inventory control
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Track assets efficiently using contactless RFID tags.
Asset management
Challenges
- Workers subject to crowded/close-contact settings during stocktaking
- Handwritten logs not accurate or complete
- Real-time tracking of asset movements not possible
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Solution
Manage assets with contactless RFID, which allows for quicker and more frequent stocktaking to improve inventory accuracy.
- Read multiple RFID-tagged assets at once, saving labor and up to 95% of stocktaking time
- Automate and track loan-outs/returns with searchable database
- Offered as a ready-to-use solution for quick and easy deployment
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
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Track orthopedic implant loan kits using contactless RFID tags.
Loan kit management
Challenges
- Time-consuming to scan loan kits by handheld terminals
- Long lead time for returns reconciliation
- Time lag in processing inventory, leading to the ordering of extra stock
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Solution
Use an RFID solution that processes individually tagged loan kits in bulk at the point of dispatch and receiving inspection (by passing them through tunnel readers) so that inventory data can be updated immediately.
- Read multiple RFID-tagged loan kits at once for greater efficiency
- Reduce dependence on human labor to prevent crowded/close-contact settings
- *Availability varies by country/region. Please contact your nearest SATO office for more information.
View solutions by industry
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Supermarkets; FMCG (fast-moving consumer goods), apparel and jewelry stores; suppliers, wholesalers and e-commerce logistics providers
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F&B manufacturers and food service operators (HoReCa)
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Automotive, electronics/electrical parts, chemical and iron/steel manufacturers
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Hospitals and medical device/pharmaceutical makers
